Weight Solutions Clinic: Bariatric Surgery Center

Kellogg School of Management Cases

ISSN: 2474-6568

Publication date: 20 January 2017


Addresses how flow times and capacity calculations can be made for a service process such as the Bariatric Surgery Center at a clinic. Highlights how these calculations can be made for a service process just as in any manufacturing setting. Discusses the notions of critical paths and bottlenecks and what factors affect both time and capacity. Also, discusses the relative profitability of two types of bariatric surgery, the goal being to link product profitability to the process.



Chopra, S. and Savaskan, C. (2017), "Weight Solutions Clinic: Bariatric Surgery Center", Kellogg School of Management Cases. https://doi.org/10.1108/case.kellogg.2016.000406

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