UPS Supply Chain Solutions

Kellogg School of Management Cases

ISSN: 2474-6568

Publication date: 20 January 2017


Describes how UPS created UPS Supply Chain Solutions, an entirely new business, with carefully selected target market segments for which unique and extensive value offerings were designed. To build this business UPS made numerous acquisitions and successfully resolved post-acquisition integration challenges in compensation, information systems, personnel policies, and organizational culture.



Dewar, R., Rao, H. and Schumacher, J. (2017), "UPS Supply Chain Solutions", Kellogg School of Management Cases.

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