The San Diego City Schools: Enterprise Resource Planning Return on Investment

Kellogg School of Management Cases

ISSN: 2474-6568

Publication date: 20 January 2017

Abstract

The case teaches students how to analyze ROI for a large enterprise IT system in nonprofit or government organizations. Financial ROI is applicable for the hard cost benefits but some benefits are more difficult to quantify, and students learn how to factor these into the decision making as well. In addition, organizational change can be particularly challenging in the government or nonprofit context; the case enables a discussion of strategies for workforce re-deployment in these settings.

Keywords

Citation

Jeffery, M., Kulick, N., Riitters, T., Abbott, S., Papp, D., Schad, T., Wallace, J. and Wiemann, J. (2017), "The San Diego City Schools: Enterprise Resource Planning Return on Investment", Kellogg School of Management Cases. https://doi.org/10.1108/case.kellogg.2016.000363

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Kellogg School of Management

Copyright © 2006, The Kellogg School of Management at Northwestern University

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