TY  - JOUR
AB  - Supplements the (A) case.
VL  - 
IS  - 
SN  - 2474-6568
DO  - 10.1108/case.kellogg.2016.000311
UR  - https://doi.org/10.1108/case.kellogg.2016.000311
AU  - Diermeier Daniel
AU  - Heinze Justin
PY  - 2017
Y1  - 2017/01/01
TI  - Southwest Airlines Flight 1248 (B)
T2  - Kellogg School of Management Cases
PB  - Kellogg School of Management
SP  - 1
EP  - 8
Y2  - 2024/04/23
ER  -