Six Sigma Quality at Flyrock Tires

Abstract

Assumes an understanding of statistical process control and focuses on highlighting the usefulness of Six Sigma quality. Focuses on the issue of a worn bearing at a tire manufacturer leading to a mean shift (while producing defectives). Shows how a Six Sigma process would quickly detect the mean shift while producing fewer defectives.

To introduce the methodology of statistical process control and to illustrate the value of Six Sigma.

Citation

Chopra, S. (2017), "Six Sigma Quality at Flyrock Tires", . https://doi.org/10.1108/case.kellogg.2016.000306