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Driving Strategic Change at The Junior League (B)

Kellogg School of Management Cases

ISSN: 2474-6568

Publication date: 20 January 2017

Abstract

After reading and analyzing the (B) case, students should be able to:

  • Identify successful communication strategies for change

  • Appraise the level of readiness for organizational change and design strategies to address that level of readiness

  • Describe the three implementation strategies (i.e., normative-reeducative, power-coercive, empirical-rational) and the circumstances under which each would be appropriate

  • Develop an interactive process for encouraging feedback on the change process

Keywords

Citation

Shumate, M., Howard, L.L. and Waikar, S. (2017), "Driving Strategic Change at The Junior League (B)", Kellogg School of Management Cases. https://doi.org/10.1108/case.kellogg.2016.000102

Publisher

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Kellogg School of Management

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