TY  - JOUR
AB  - Encyclopædia Britannica was the leading provider of encyclopedias in the English language, but after sales declined rapidly in the early 1990s the company was forced to file for bankruptcy. Many different organizational and market factors contributed to this crisis, such as the diffusion of the PC, the invention of Encarta, the technical challenges of moving text to electronic formats, and the difficulties of inventing a new format while also operating the leading seller of books. Looking back, what could the company have done differently?To illustrate important themes on a leading firm's response to technical opportunities and threats; teach students about technological waves, technological disruption, and different concepts of obsolescence; and examine strategic concepts such as attacker's advantages and skunk works.
VL  - 
IS  - 
SN  - 2474-6568
DO  - 10.1108/case.kellogg.2016.000085
UR  - https://doi.org/10.1108/case.kellogg.2016.000085
AU  - Greenstein Shane
AU  - Devereux Michelle
PY  - 2017
Y1  - 2017/01/01
TI  - The Crisis at Encyclopædia Britannica
T2  - Kellogg School of Management Cases
PB  - Kellogg School of Management
SP  - 1
EP  - 18
Y2  - 2024/09/19
ER  -