Clothes ‘R’ Us Point-of-Sale Initiative: Managing IT Programs

Kellogg School of Management Cases

ISSN: 2474-6568

Publication date: 20 January 2017


The goal of the case is to teach complex program oversight. Students analyze actual earned value data for a real $25 million program consisting of nine concurrent programs and assess the impact of risk events as they occur in the program. A key takeaway of the case is that relatively simple tools (Excel spreadsheets and time tracking) combined with good project planning can be used to effectively control very complex projects. Students also learn the qualitative warning signs within programs that can serve as early indicators of problems.



Jeffery, M., Norton, J., Yung, D. and Gershbeyn, A. (2017), "Clothes ‘R’ Us Point-of-Sale Initiative: Managing IT Programs", Kellogg School of Management Cases.

Download as .RIS



Kellogg School of Management

Copyright © 2006, The Kellogg School of Management at Northwestern University

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.