Clothes ‘R’ Us Point-of-Sale Initiative: Managing IT Programs

Abstract

The goal of the case is to teach complex program oversight. Students analyze actual earned value data for a real $25 million program consisting of nine concurrent programs and assess the impact of risk events as they occur in the program. A key takeaway of the case is that relatively simple tools (Excel spreadsheets and time tracking) combined with good project planning can be used to effectively control very complex projects. Students also learn the qualitative warning signs within programs that can serve as early indicators of problems.

Citation

Jeffery, M., Norton, J.F., Yung, D. and Gershbeyn, A. (2017), "Clothes ‘R’ Us Point-of-Sale Initiative: Managing IT Programs", Kellogg School of Management Cases. https://doi.org/10.1108/case.kellogg.2016.000072

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