TY  - JOUR
AB  - This case was designed to build expertise in conflict management and assertiveness by allowing students to practice saying what needs to be said in challenging situations. Grounded in the pedagogy of experiential learning, the case consists of three role-play scenarios that exemplify three challenging business situations. In each scenario, two individuals are faced with a possible difference in perspective or goals. The role-play requires students to assume the role of one of the individuals, and each scenario requires another student to initiate the discussion.
VL  - 
IS  - 
SN  - 2474-7890
DO  - 10.1108/case.darden.2016.000272
UR  - https://doi.org/10.1108/case.darden.2016.000272
AU  - Davidson Martin N.
PY  - 2017
Y1  - 2017/01/01
TI  - Saying What Needs to be Said: Role-Plays
T2  - Darden Business Publishing Cases
PB  - University of Virginia Darden School Foundation
SP  - 1
EP  - 24
Y2  - 2024/04/24
ER  -