Leaders Bank: Creating a Great Place to Work

Abstract

This case is suitable for courses in entrepreneurship and growing enterprises and management communication. It follows the step by step process of growing a business built on a strong culture that fosters high employee engagement and loyalty. The result for Leaders was low employee turnover, long-term relationships based on communication and trust, and being a finalist on the Wall Street Journal's 2008 Top Small Workplaces list.

Citation

Hess, E.D. and Glinska, G. (2017), "Leaders Bank: Creating a Great Place to Work", . https://doi.org/10.1108/case.darden.2016.000178