And Now The Hard Part: Role-Plays

Darden Business Publishing Cases

ISSN: 2474-7890

Publication date: 20 January 2017


“The diversity lady has a label on her forehead and talks about the standard message,” one senior executive at a large corporation said. “It's the same message we got 20 years ago. We do it annually but employees never get any of that. I've never had a diversity talk to my staff.” Traditional diversity initiatives generally focus on specific dimensions of difference such as gender, race, sexual orientation, able-bodiedness, or religion. This material involves role-plays among a diverse group of players that encourage inclusion of a broader scope of social-identity differences such as diversity of problem-solving styles and emotional intelligence differences.



Davidson, M. and Yemen, G. (2017), "And Now The Hard Part: Role-Plays", Darden Business Publishing Cases.

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