TY - JOUR AB - VL - 10 IS - 6 SN - 1463-7154 DO - 10.1108/bpmj.2004.15710faa.002 UR - https://doi.org/10.1108/bpmj.2004.15710faa.002 AU - Marsh Rebecca PY - 2004 Y1 - 2004/01/01 TI - Note from the publisher T2 - Business Process Management Journal PB - Emerald Group Publishing Limited Y2 - 2024/09/20 ER -