Citation
(2003), "Special issue on Benchmarking the human side of business enterprise", Business Process Management Journal, Vol. 9 No. 1. https://doi.org/10.1108/bpmj.2003.15709aaa.003
Publisher
:Emerald Group Publishing Limited
Copyright © 2003, MCB UP Limited
Special issue on Benchmarking the human side of business enterprise
Call for papers for a special issue on Benchmarking the human side of business enterprise
Benchmarking: An International Journal(BIJ) is inviting papers for a special issue on "Benchmarking the human side of business enterprise." The purpose of this special issue is to present systematic knowledge about people in organizations that can be used to enhance their effectiveness. Papers should report on new research insights or on business practices for effectively utilizing human capital. Papers that generalize procedures from the best practices of specific organizations or industries are of particular interest. Contributing papers may deal with, but are not limited to, benchmarking the best practices in the following areas:
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Leadership practices and processes.
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Negotiation tactics.
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Hiring and promoting employees.
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Reputation/Image building.
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Trust building.
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Employee development.
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Succession planning.
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Organizational culture.
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Hiring and promoting employees.
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Decision making.
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Group development.
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Risk taking and management.
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Communication processes.
Successful businesses operating in a globally integrated and highly complex world have embraced people as the key differentiator. It is not unusual to hear the phrase "our people are our most important asset." Successful organizations have found a way to make this philosophical stance more than just rhetoric. The collapse of once formidable boundaries of space and time has often left people as the only sustainable competitive advantage. Many companies learn this lesson painfully when their latest invention is quickly reverse engineered by competitors. Copying the human side of the business enterprise, however, has proven more difficult. While it is not easy to replicate the creative culture of IDEO, employee loyalty at SAS, or the high productivity of Southwest Airlines, their human practices could be learned by example.
Manuscripts following the BIJ guidelines (www.emeraldinsight.com/bij.htm) should be sent as e-mail attachments to the guest editors by August 31, 2003. All manuscripts will be double blind reviewed.
Guest Editors for the special issue:
Dr Matthew H. RoyUniversity of Massachusetts-Dartmouth285 Old Westport RoadN. Dartmouth, MA 02747 USATel: 508-999-8409Fax: 508-910-6408E-mail: mroy@umassd.edu
Dr Sanjiv S. DugalUniversity of Rhode Island24 Kingston AvenueProvidence, RI 02906 USATel: 401-274-4159E-mail: sanjiv@dugal.net