TY - JOUR AB - VL - 8 IS - 5 SN - 1463-7154 DO - 10.1108/bpmj.2002.15708eaa.001 UR - https://doi.org/10.1108/bpmj.2002.15708eaa.001 AU - Al-Mashari Majed PY - 2002 Y1 - 2002/01/01 TI - Business process management – major challenges T2 - Business Process Management Journal PB - Emerald Group Publishing Limited Y2 - 2024/05/05 ER -