TY - JOUR AB - VL - 16 IS - 3 SN - 0888-045X DO - 10.1108/bl.2003.17016caa.002 UR - https://doi.org/10.1108/bl.2003.17016caa.002 PY - 2003 Y1 - 2003/01/01 TI - Note from the publisher T2 - The Bottom Line PB - Emerald Group Publishing Limited Y2 - 2024/09/20 ER -