TY  - JOUR
AB  - 
VL  - 13
IS  - 2
SN  - 0888-045X
DO  - 10.1108/bl.2000.17013baf.001
UR  - https://doi.org/10.1108/bl.2000.17013baf.001
AU  - Ole Pors Niels
PY  - 2000
Y1  - 2000/01/01
TI  - Sampling of respondents and SERVQUAL studies
T2  - The Bottom Line
PB  - Emerald Group Publishing Limited
Y2  - 2024/09/25
ER  -