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How do Argentine SMEs define CSR? Cases in educational social development

Jacob A. Massoud (Barowsky School of Business, Dominican University of California, San Rafael, California, USA)
Bonnie F. Daily (NMSU College of Business, New Mexico State University, Las Cruces, New Mexico, USA)
Alberto Willi (IAE Business School, Pilar, Argentina)

World Journal of Entrepreneurship, Management and Sustainable Development

ISSN: 2042-5961

Article publication date: 27 March 2019

Issue publication date: 25 June 2019




The purpose of this paper is to investigate the social responsibility approaches of six small and medium-sized enterprises (SMEs) in Argentina and their definitions of corporate social responsibility (CSR).


This is an exploratory, qualitative study and part of a broader study. A sample of six Argentine SMEs from manufacturing, services and construction sectors was used to evaluate specific CSR initiatives in the areas of social development. A total of 23 interviews were conducted, and open coding was used to analyze and develop categories and themes from the data patterns.


Results provide a set of definitional dimensions for CSR from an Argentine perspective, and indicate that SMEs in Argentina frequently engage in education and training oriented initiatives as a primary emphasis for their CSR efforts. Commitment, community and employee orientations, the natural environment, and education/training represent key elements of their conceptualizations of CSR.


This research extends the literature related to CSR definitions. It also highlights elements of a growing trend around educational social development initiatives in developing countries. Additionally, it is one of only a few studies to focus on Argentina.



Massoud, J.A., Daily, B.F. and Willi, A. (2019), "How do Argentine SMEs define CSR? Cases in educational social development", World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 15 No. 2, pp. 139-148.



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