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Professionalism among employees in Lebanon: the Lebanese University

Hala Abou Arraj (Regsitrar’s Office, American University of Beirut, Beirut, Lebanon)

World Journal of Entrepreneurship, Management and Sustainable Development

ISSN: 2042-5961

Article publication date: 2 August 2018

Issue publication date: 29 October 2018




The present paper tries to assess empirically the level of professionalism. In addition, this paper tries to analyze the factors affecting professionalism. For this reason, the purpose of this paper is twofold: first, to provide an empirical assessment of professionalism in a bureaucracy, and second, to assess the relationship of age and education, on the one hand, and bureaucratic professionalism, on the other hand. Because whims make a poor basis for change, an objective empirical assessment of the level of professionalism is provided and that is where the strength of this paper lies.


The data for this study are obtained from a survey administered to employees.


The findings of this paper are as follows: low professionalism among civil servants in Lebanon, no relationship between professionalism and age of employees and the direct relationship between professionalism and education of employees.

Practical implications

It is true that the woes of the administration lie in the confessional political system of the country; however, concentrating on contextual and behavioral variables that can be controlled could alleviate the problem.

Social implications

Recruiting educated employees based on their competency levels may alleviate the behavioral problem and may lead to improved professionalism.


No previous work was done in this regard.



Abou Arraj, H. (2018), "Professionalism among employees in Lebanon: the Lebanese University", World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 14 No. 4, pp. 385-392.



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