Perception and preferences of hiring managers

Abstract

Purpose

This study aims to explore the perception and preferences of hiring managers toward employing airline cabin crew for management positions in food and beverage outlets.

Design/methodology/approach

A phenomenological approach is adopted for this study purposefully selecting food and beverage hiring managers and airline cabin crews.

Findings

The study concludes that with customized and effective re-training, food and beverage hiring managers are willing to employ airline cabin crews to assume managerial positions.

Originality/value

This study outlines the practicalities of re-training individuals to improve personal and organizational performance.

Citation

Chen, R.Y.S., Hussain, K. and Low, C.K.L. (2020), "Perception and preferences of hiring managers", Worldwide Hospitality and Tourism Themes, Vol. 12 No. 2, pp. 165-174. https://doi.org/10.1108/WHATT-12-2019-0080