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Knowing the status: Gathering baseline data on food safety management across the Abu Dhabi hospitality industry

Ahmed Al Kaabi (Abu Dhabi Food Control Authority, Abu Dhabi, United Arab Emirates)
Alyazi Al Mazrouei (Abu Dhabi Food Control Authority, Abu Dhabi, United Arab Emirates)
Salma Al Hamadi (ADFCA, Abu Dhabi, United Arab Emirates)
Mariam Al Yousuf (Abu Dhabi Food Control Authority, Abu Dhabi, United Arab Emirates)
Eunice Taylor (TSI Quality Services, Dubai, United Arab Emirates)

Worldwide Hospitality and Tourism Themes

ISSN: 1755-4217

Article publication date: 9 February 2015

Abstract

Purpose

This paper aims to provide an overview of the methods used, and results found, during an in-depth investigation into the status of food safety management systems in eight types of Abu Dhabi businesses. It is the second article in a Worldwide Hospitality and Tourism Themes theme issue presenting a comprehensive government strategy for improving food safety management standards across the hospitality industry.

Design/methodology/approach

The research process gathered quantitative and qualitative data from industry visits, surveys, interviews, document analysis, focus groups and stakeholder workshops.

Findings

Standards varied across the industry, with distinct characteristics and patterns across the eight groups. Systems were most likely to be found to be in place within hotels. However, there were some issues with validation, documentation and particularly certification. In other sectors, there were lower levels of food safety management with some additional specific challenges. The baseline data identified, along with regulatory requirements based on international best practice, provided a detailed road map for outcomes to be achieved in the Emirate of Abu Dhabi.

Originality/value

The article brings together a theoretical and practical discussion of food safety standards within the hospitality industry, with a unique insight into a practical application in the Emirate of Abu Dhabi. It will be of value to practitioners, researchers, policy makers and other stakeholders involved in the food industry.

Keywords

Citation

Al Kaabi, A., Al Mazrouei, A., Al Hamadi, S., Al Yousuf, M. and Taylor, E. (2015), "Knowing the status: Gathering baseline data on food safety management across the Abu Dhabi hospitality industry", Worldwide Hospitality and Tourism Themes, Vol. 7 No. 1, pp. 17-32. https://doi.org/10.1108/WHATT-12-2014-0038

Publisher

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Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited