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The UNTOLD story: Event tourism’s negative impact on residents’ community life and well-being

Ovidiu Ioan Moisescu (Faculty of Economics and Business Administration, Babes-Bolyai University, Cluj-Napoca, Romania)
Oana Adriana Gică (Faculty of Business, Babes-Bolyai University, Cluj-Napoca, Romania)
Monica Maria Coroș (Faculty of Business, Babes-Bolyai University, Cluj-Napoca, Romania)
Anca C. Yallop (Auckland University of Technology, Auckland, New Zealand)

Worldwide Hospitality and Tourism Themes

ISSN: 1755-4217

Article publication date: 14 October 2019

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Abstract

Purpose

This paper aims to examine the negative effects of events on residents’ quality of life. Particularly, the paper analyses the specific negative effects generated via “overtourism” for the duration of large-scale music festivals.

Design/methodology/approach

The paper uses a case study method approach to examine the negative effects that UNTOLD, the largest music festival in Romania, has on residents’ quality of life. The case is analysed via a comprehensive desk research of secondary data from industry and academic sources.

Findings

Despite its success and the positive economic impact UNTOLD festival had on the host city, several issues have a negative impact on residents’ quality of life and well-being. The negative impacts are noise pollution, vandalism and crime, traffic and parking issues, waste and damages to the natural environment, pressure on and over usage of local services and infrastructure and the increased cost of living.

Social implications

Whilst organisers, local businesses and local authorities are the main parties benefiting from events, residents mainly feel the negative impact. Organisers, local authorities and businesses need to minimise the negative effects residents’ experience during the event by building sustainable partnerships and taking a more hands-on approach to sustainable and socially responsible practices. Current and potential initiatives are discussed in the paper.

Originality/value

This paper examines the negative impacts events may have on residents’ quality of life and discusses the case of a large-scale music festival, an under-researched context. The analysis and discussion may assist scholars and industry experts alike in generating new debates in sustainable event management practices, as well as festival organisers and public authorities in developing strategies for avoiding, containing or minimising the negative effects of events.

Keywords

Citation

Moisescu, O.I., Gică, O.A., Coroș, M.M. and Yallop, A.C. (2019), "The UNTOLD story: Event tourism’s negative impact on residents’ community life and well-being", Worldwide Hospitality and Tourism Themes, Vol. 11 No. 5, pp. 492-505. https://doi.org/10.1108/WHATT-06-2019-0036

Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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