TY - JOUR AB - Purpose Emerging from 20 years of violence and terrorism, the city of Medellin, Colombia, has used social transformation to improve civic culture, leading to a renaissance. The purpose of this study is to explore how social transformation can lead to urban transformation, forming the basis for sustainable, post-conflict tourism.Design/methodology/approach This case study is based on available descriptive data and direct observation supported by secondary sources.Findings The results of the research help to provide a better understanding of the conditions needed to develop and manage sustainable tourism in post-conflict environments. In so doing, it should be possible to make better policy decisions, with particular reference to social and urban interventions on planning, design and entrepreneurship.Research limitations/implications The transformation of Medellin’s civic culture can be a model for destination with similar histories that present significant destination image and branding challenges – though each will take different paths.Originality/value This paper is one of the first on post-conflict tourism that analyzes the impact on a destination and country of internal turmoil due to narco-terrorism and insurgency over a lengthy period. VL - 9 IS - 3 SN - 1755-4217 DO - 10.1108/WHATT-02-2017-0012 UR - https://doi.org/10.1108/WHATT-02-2017-0012 AU - Castillo-Palacio Marysol AU - Harrill Rich AU - Zuñiga-Collazos Alexander PY - 2017 Y1 - 2017/01/01 TI - Back from the brink: Social transformation and developing tourism in post-conflict Medellin, Colombia T2 - Worldwide Hospitality and Tourism Themes PB - Emerald Publishing Limited SP - 300 EP - 315 Y2 - 2024/04/26 ER -