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Does knowledge hiding undermine buyer-supplier relationship performance in supply chains? A dyadic perspective

Atif Saleem Butt (Department of Management, American University of Ras Al Khaimah, Ras al Khaimah, United Arab Emirates)
Syed Hamad Hassan Shah (Glorious Son School of Business, Donghua University, Shanghai, China)
Ahmad Bayiz Ahmad (School of International and Public Affairs, Shanghai Jiao Tong University, Shanghai, China; University of Raparin, Ranya, Kurdistan Region of Iraq, and University of Kurdistan Hewler, Erbil, Kurdistan Region of Iraq)

VINE Journal of Information and Knowledge Management Systems

ISSN: 2059-5891

Article publication date: 5 March 2021

Issue publication date: 2 January 2023

342

Abstract

Purpose

The purpose of this paper is to explore how knowledge hiding affects buyer-supplier relationship performance in the supply chain.

Design/methodology/approach

This study uses a multiple case study methodology. Overall, 26 semi-structured interviews (13 dyadic interviews) with managers of buying and supplying firms (who have been a victim of knowledge hiding) were undertaken.

Findings

Based on comprehensive data analysis, results reveal seven factors that adversely affect buyer-supplier relationship performance (lack of trust, lack of cooperation and lack of commitment). In addition, results reveal that such factors reduced the firm’s business performance in terms of low-quality products, increased lead time and higher costs.

Research limitations/implications

This study has some limitations. First, the results of this study are not generalizable to a broader population. Second, this study explores behavioral patterns with respect to United Arab Emirates culture only.

Practical implications

Firms can use the findings from this study to understand how knowledge hiding in a buyer-supplier relationship adversely affects a buyer-supplier relationship performance.

Originality/value

A considerable weakness in buyer-supplier relationship literature is a need for a study examining how knowledge hiding harms buyer-supplier relationship performance in the supply chain. This paper addresses this gap.

Keywords

Citation

Butt, A.S., Shah, S.H.H. and Ahmad, A.B. (2023), "Does knowledge hiding undermine buyer-supplier relationship performance in supply chains? A dyadic perspective", VINE Journal of Information and Knowledge Management Systems, Vol. 53 No. 1, pp. 142-165. https://doi.org/10.1108/VJIKMS-06-2020-0118

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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