Applicability of a knowledge management model that considers organizational memory in Spanish organizations
VINE Journal of Information and Knowledge Management Systems
ISSN: 2059-5891
Article publication date: 17 February 2021
Issue publication date: 12 August 2022
Abstract
Purpose
Despite the interrelationship between knowledge management and organizational memory, there is a gap in the literature of knowledge management implementation models that consider the characteristics of organizational memory. In view of this situation, a knowledge management implementation model focused on the characteristics of organizational memory has been developed, and the purpose of this paper is to analyze the applicability of this model in Spanish organizations.
Design/methodology/approach
In addition to a literature review on the main concepts involved, interviews were conducted with managers of Spanish organizations. The research is of a qualitative nature, characterized as descriptive and exploratory, whose universe of research is the companies of the meat sector in Salamanca, Spain. The qualitative technique of content analysis was used as the research methodology.
Findings
After the interviews, it is concluded that the proposed model is a valid and necessary instrument for the implementation of knowledge management focused on organizational memory.
Originality/value
The originality of this study is due to the demonstration of the applicability of a knowledge management model that considers, in a direct way, the characteristics of the organizational memory, indispensable for the adequate application of knowledge management in organizations.
Keywords
Acknowledgements
To the Foundation for the Support of Research of the State of São Paulo (Fundação de Amparo à Pesquisa do Estado de São Paulo – FAPESP) for the financial support essential for the realization of this research.
Citation
Damian, I.P.M. and Moro Cabero, M.M. (2022), "Applicability of a knowledge management model that considers organizational memory in Spanish organizations", VINE Journal of Information and Knowledge Management Systems, Vol. 52 No. 4, pp. 555-569. https://doi.org/10.1108/VJIKMS-06-2020-0113
Publisher
:Emerald Publishing Limited
Copyright © 2021, Emerald Publishing Limited