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The influence of IT-competency dimensions on job satisfaction, knowledge sharing and performance across industries

Wioleta Kucharska (Department of Management, Faculty of Management and Economics, Gdansk University of Technology, Gdansk, Poland)
G. Scott Erickson (Business School, Ithaca College, Ithaca, New York, USA)

VINE Journal of Information and Knowledge Management Systems

ISSN: 2059-5891

Article publication date: 19 December 2019

Issue publication date: 23 June 2020

Abstract

Purpose

Technology makes knowledge management easier. Knowledge sharing is essential for organizational development. Job satisfaction fosters knowledge sharing. Hence, this study aims to develop an understanding of the mutual relationship between knowledge sharing and job satisfaction when both are predicted by information technology (IT)-competency dimensions such as IT-operations, IT-knowledge and IT-infrastructure in the context of company performance.

Design/methodology/approach

The results were achieved based on the examination of 910 Polish knowledge workers with different roles and experiences across various sectors. Data were analyzed using structural equation modeling method.

Findings

The findings suggest that the company’s IT-competency drives job satisfaction and knowledge sharing more strongly for IT industry knowledge workers than for other industries. Also, a stronger mediation function of knowledge sharing and job satisfaction is observed for IT-operations when the IT industry is controlled.

Originality/value

The main value of the study is the empirical evidence that the influence of a particular IT-competency dimension varies for industries when it comes to job satisfaction and knowledge sharing processes.

Keywords

Citation

Kucharska, W. and Erickson, G.S. (2020), "The influence of IT-competency dimensions on job satisfaction, knowledge sharing and performance across industries", VINE Journal of Information and Knowledge Management Systems, Vol. 50 No. 3, pp. 387-407. https://doi.org/10.1108/VJIKMS-06-2019-0098

Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited