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Social network sites (SNS) for knowledge-sharing behavior among students

Marsus Suti (Department of Automotive Technique, Faculty of Education, Universitas Negeri Makassar , Sulawesi Selatan, Indonesia)
Harmita Sari (Department of Management, Faculty of Economic and Business, Universitas Muhammadiyah Palopo , Sulawesi Selatan, Indonesia)

VINE Journal of Information and Knowledge Management Systems

ISSN: 2059-5891

Article publication date: 23 August 2021

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103

Abstract

Purpose

This paper aims to investigate how social capital (e.g. structural, cognitive and relational) influences trust (e.g. cognitive-/affective-based trust), which includes influencing knowledge-sharing behavior for Indonesian Facebook users in the context of social networking sites.

Design/methodology/approach

Indonesian students were recruited for an online survey study. Structural equation modeling was used to test the research hypotheses.

Findings

Social capital has a crucial role in increasing cognitive-based trust and affective-based trust. Furthermore, affective-based trust is a partial mediator between social capital and knowledge-sharing behavior, whereas cognitive-based trust is a full mediator between social capital and knowledge-sharing behavior.

Research limitations/implications

This study is limited to Indonesian Facebook users. Future research needs to examine specific conditions, situational contexts and sub-cultures that may influence social capital, trust and knowledge-sharing behaviors of Facebook users in other parts of the world.

Practical implications

The education stakeholders can identify the user objectives and rational concerns to improve their social capital and trust and support their valuable and unique experiences to share knowledge.

Originality/value

This study contributes to the literature on virtual communities. Specifically, it considers how social capital influences trust, which subsequently affects knowledge-sharing behavior based on the uses and gratifications theory among Facebook users.

Keywords

Acknowledgements

Conflict of interest: The authors declare that they have no conflict of interest.

Ethical approval: All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki declaration and its later amendments or comparable ethical standards.

Funding: This research has not received funding.

Citation

Suti, M. and Sari, H. (2021), "Social network sites (SNS) for knowledge-sharing behavior among students", VINE Journal of Information and Knowledge Management Systems, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/VJIKMS-04-2021-0043

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited