Leadership capacity in two Brazilian regional tourism organisations

Flávio José Valente (based at School of Tourism and Hospitality Management, Southern Cross University, Gold Coast, Australia)
Dianne Dredge (Professor, Aalborg University, Denmark)
Gui Lohmann (Senior Lecturer at Griffith University, Brisbane, Australia)

Tourism Review

ISSN: 1660-5373

Publication date: 14 April 2014

Abstract

Purpose

This paper examines the leadership practices of two Brazilian regional tourism organisations (RTOs) using an exploratory case study.

Design/methodology/approach

The research adopts an embedded case study approach, permitting the comparison of the leadership phenomenon in the “Instituto Estrada Real” (the IER) and the “Associação Circuito do Ouro” (the ACO). Semi-structured interviews (n=14) were undertaken to gather information from the RTOs' executives and actors/followers influenced directly by RTO leadership in order to obtain their perceptions about leadership practice.

Findings

Four leadership themes emerged: capacity to produce results, capacity to mobilise followers, articulation and communication of goals and actions, and articulation of roles and responsibilities. The findings are discussed in regards to the hierarchical and market governance structures of the two RTOs and the implications for leadership practice. The interviewees identified that transactional forms of leadership dominated the hierarchical governance structure of the ACO and that it was able to mobilise effectively other levels of government. However, this leadership does not deliver results at the speed required by the private sector. The IER is a market-led governance structure and its leadership practices effectively mobilised the private sector. However, it was found to operate in isolation from government and other key tourism stakeholders.

Originality/value

This paper draws together the regional tourism management and leadership literature, making both theoretical and applied contributions to regional tourism leadership.

Keywords

Acknowledgements

Flavio Valente would like to acknowledge the scholarship/stipend he received from CAPES Foundation (Brazilian Ministry of Education). Received 8 July 2013 Revised 24 August 2013 Accepted 24 August 2013

Citation

José Valente, F., Dredge, D. and Lohmann, G. (2014), "Leadership capacity in two Brazilian regional tourism organisations", Tourism Review, Vol. 69 No. 1, pp. 10-24. https://doi.org/10.1108/TR-07-2013-0039

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Publisher

:

Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

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