The tourist experience life cycle: a perspective article
ISSN: 1660-5373
Article publication date: 13 September 2019
Issue publication date: 20 February 2020
Abstract
Purpose
The purpose of this paper is to review the past literature of the tourist experience and propose a new model of behavior.
Design/methodology/approach
It is proposed that understanding of the visitors experience from a development standpoint may be useful in understanding how tourism destinations or indeed products may be experienced so differently. Therefore, a tourist experience life cycle has been put forth as a model.
Findings
This model may help to outline how tourists, like destinations, also go through a life cycle. The implications may help destinations better understand the different motivations of their visitors.
Originality/value
While the literature has discussed the tourism experience and how the customer experience has changed, there has been little focus on the longitudinal development of how the actual tourist experiences a destination.
Keywords
Citation
Dodds, R. (2020), "The tourist experience life cycle: a perspective article", Tourism Review, Vol. 75 No. 1, pp. 216-220. https://doi.org/10.1108/TR-05-2019-0163
Publisher
:Emerald Publishing Limited
Copyright © 2019, Emerald Publishing Limited