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Evaluation of the integration level of quality and environmental management systems in a tire manufacturer

Thais Coutinho Gonçalves Silva (School of Mechanical Engineering, State University of Campinas, Campinas, Brazil)
Rosley Anholon (School of Mechanical Engineering, State University of Campinas, Campinas, Brazil)
Izabela Simon Rampasso (PNPD/CAPES Program, Doctoral Program in Sustainable Management Systems, Federal Fluminense University, Niterói, Brazil) (School of Mechanical Engineering, State University of Campinas, Campinas, Brazil)
Osvaldo Luiz Gonçalves Quelhas (Master Program in Management Systems and Doctoral Program in Sustainable Management Systems, Federal Fluminense University, Niterói, Brazil)
Walter Leal Filho (Hamburg University of Applied Sciences, Hamburg, Germany)
Luis Antonio Santa-Eulalia (Université de Sherbrooke, Sherbrooke, Canada)
Francisco Rodrigues Lima Junior (School of Management, Federal University of Technology – Paraná, Curitiba, Brazil)

The TQM Journal

ISSN: 1754-2731

Article publication date: 29 April 2021

Abstract

Purpose

This article aims to evaluate the integration level of a quality management system (QMS) and an environmental management system (EMS) in a tire manufacturer and propose a guide to evaluate the integration of these systems in companies.

Design/methodology/approach

The methodological strategies used in this research were literature review; and case study, with interviews to verify professionals' perception about benefits from integration. Data from interviews were analyzed through Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS).

Findings

The results showed that the studied company has a simple level of integration, observing only some low intensity benefits. Thus, it was recommended that the company partially integrate its management systems (MSs) before evolving into something more complex. The literature and the findings of case study were used as basis for proposing a guide to evaluate MS integration.

Originality/value

Lessons learned throughout the study and the suggested guide can support other companies to assess the integration level of their QMS and EMS. Thus, the findings presented here can be useful for researchers and managers.

Keywords

Acknowledgements

This work was supported by the Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - Brasil (CAPES) - Finance Code 001; process 88887.464433/2019-00; Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq) 307536/2018-1 and 305442/2018-0.

Citation

Silva, T.C.G., Anholon, R., Rampasso, I.S., Quelhas, O.L.G., Leal Filho, W., Santa-Eulalia, L.A. and Lima Junior, F.R. (2021), "Evaluation of the integration level of quality and environmental management systems in a tire manufacturer", The TQM Journal, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TQM-12-2020-0293

Publisher

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Emerald Publishing Limited

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