New perspectives from technology adoption in senior cohousing facilities

Abstract

Purpose

The purpose of this paper is to analyse the integration of industry 4.0 related technologies of telehealth within innovative housing models addressed to senior population, in order to facing the growing issue of a sustainable management of the population ageing.

Design/methodology/approach

A qualitative exploratory analysis of four case studies of senior cohousing facilities located in different countries was performed. The cases analysed were selected as pioneering cases in the adoption of innovative and economically sustainable organizational solutions.

Findings

The study made it possible to identify which are the common characters that successful experiences have highlighted. Although each facility needs to adapt to the social, cultural, demographic and economic context in which it is located, there are some recurring aspects, which have proved to be key success factors.

Research limitations/implications

This research analyses only four cases. This suggests that the sample does not provide an exhaustive representation of the models adopted in this field. However, the study is an exploratory research and it can provide a basis for further analyses.

Practical implications

This study provides valuable indications for the design and management of senior cohousing facilities, as regards the services to be offered, the network of services and facilities that can be complementary to the residences, the activities to be conducted and organized, the degree of involvement of the elderly in the planning of activities and services. With regard to the adoption of telehealth-related technologies, the study provides indications on which new technologies resulting from the industry 4.0 revolution are going to be adopted, that is, remote surveillance, remote diagnostics and the use of sensors and video. These technologies, thanks to the artificial intelligence, can detect anomalies and provide predictive analyses on the behaviour and health of the elderly.

Originality/value

The study made it possible to identify the key success factors for senior cohousing facilities regardless of the characteristics of the context in which they are located. In addition, it provides a first analysis of the potential of telehealth-related technological solutions, paving the way for further studies aimed at assessing how, thanks to new technologies, the level of economic sustainability of senior cohousing solutions can be improved.

Citation

Angioni, M. and Musso, F. (2020), "New perspectives from technology adoption in senior cohousing facilities", The TQM Journal, Vol. 32 No. 4, pp. 761-777. https://doi.org/10.1108/TQM-10-2019-0250