TY - JOUR AB - Purpose– The purpose of this paper is to review and explore the evolution, advances and future trends of cloud manufacturing, placing the focus on the quality of services. Moreover, moving toward the new trend of cyber-physical systems (CPS), a cloud-based cyber-physical system (CBCPS) is proposed combining the key enabling techniques of this decade, namely Internet of Things (IoT), cloud computing, Big Data analytics and CPS. Design/methodology/approach– First, an extensive review is made on cloud computing and its applications in manufacturing sectors, namely product development, manufacturing processes and manufacturing systems management. Second, a conceptual CBCPS which combines key enabling techniques including cloud computing, CPS and IoT is proposed. Finally, a review on the quality of the services (QoS) presented in the second step, along with the main security issues of cloud manufacturing, is conducted. Findings– The findings of this review indicate that the combination of the key enabling techniques presented in the CBCPS will lead to a new manufacturing paradigm capable of facing the new challenges and trends. The opportunities, as well as the challenges and barriers of the proposed framework are presented, concluding that the transition into this whole new era of networked computing and manufacturing has a valuable impact, but also generates several security and quality issues. Originality/value– The paper is the first to specifically study the QoS as a factor in the proposed manufacturing paradigm. VL - 28 IS - 5 SN - 1754-2731 DO - 10.1108/TQM-10-2015-0133 UR - https://doi.org/10.1108/TQM-10-2015-0133 AU - Mourtzis Dimitris AU - Vlachou Ekaterini ED - Prof. Dr Vidosav D. Majstorovic and Prof. Dr Numan M. Durakbasa PY - 2016 Y1 - 2016/01/01 TI - Cloud-based cyber-physical systems and quality of services T2 - The TQM Journal PB - Emerald Group Publishing Limited SP - 704 EP - 733 Y2 - 2024/03/29 ER -