TY  - JOUR
AB  - Purpose The purpose of this paper is to apply an existing theoretical model of organisational culture contextualised for total quality management (TQM) as a means of assessing the readiness for implementing TQM in the workplace. The “Amalgamated Model” is a hybrid that encapsulates organisational culture traits and their relative contribution as indictors of effective TQM implementation.Design/methodology/approach A questionnaire that would test the theoretical model was devised and administered to a sample population in a production facility located in Central Europe, Organisation X.Findings A profile of the organisation was derived which revealed the strengths and weaknesses of the organisation in relation to the cultural traits of the theoretical model.Research limitations/implications The research population comprised management/supervisory staff only and thus provides a partial view of Organisation X.Practical implications For practitioners, particularly those who specialise in quality management, the practical implications of this research are twofold: first, it provides insights into aspects of organisational culture and TQM implementation; and second, it demonstrates how a theoretical framework may be applied in the workplace to assess readiness for TQM implementation.Originality/value This research contributes to the subject area body of knowledge by applying a recent theoretical model to assess readiness for implementing TQM.
VL  - 31
IS  - 3
SN  - 1754-2731
DO  - 10.1108/TQM-01-2018-0002
UR  - https://doi.org/10.1108/TQM-01-2018-0002
AU  - Tenji Tibor
AU  - Foley Andrea
PY  - 2019
Y1  - 2019/01/01
TI  - Testing the readiness of an organisational culture profile to a TQM implementation
T2  - The TQM Journal
PB  - Emerald Publishing Limited
SP  - 400
EP  - 416
Y2  - 2024/04/19
ER  -