The drug logistics process: an innovative experience

Abstract

Purpose

The purpose of this paper is to present the latest innovations in the drug distribution processes of hospital companies, which are currently dealing with high inventory and storage costs and fragmented organizational responsibilities.

Design/methodology/approach

The literature review and the in-depth analysis of a case study support the understanding of the unit dose drug distribution system and the subsequent definition of the practical implications for hospital companies.

Findings

Starting from the insights offered by the case study, the analysis shows that the unit dose system allows hospitals to improve the patient care quality and reduce costs.

Research limitations/implications

The limitations of the research are those related to the theoretical and exploratory nature of the study, but from a practical point of view, the work provides important indications to the management of healthcare companies, which have to innovate their drug distribution systems.

Originality/value

This paper analyzes a new and highly topical issue and provides several insights for the competitive development of a fundamental sector.

Citation

Pinna, R., Carrus, P.P. and Marras, F. (2015), "The drug logistics process: an innovative experience", The TQM Journal, Vol. 27 No. 2, pp. 214-230. https://doi.org/10.1108/TQM-01-2015-0004

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