Enterprise self-assessment analytics for sustainability, resilience and robustness

Abstract

Purpose

The purpose of this paper is to integrate resilience, robustness, and resplendence (R 3) with sustainable enterprise excellence (SEE) and social-ecological innovation (SEI) that assist firms to progress toward continuously relevant performance proceeding from continuously responsible strategy, behavior, and other actions.

Design/methodology/approach

Sustainable enterprise excellence, resilience, robustness, and resplendence (SEER3) model and the associated means of SEER 3 maturity assessment are introduced to explain the organizational concept.

Findings

SEER3 balances the complementary and competing interests of key stakeholder segments, including society and the natural environment and increases the likelihood of superior and sustainable competitive positioning and hence long-term enterprise success that is defined by continuously relevant and responsible governance, strategy, actions, and performance consistent with high-level organizational R3.

Originality/value

This paper adapts the established principles from physics to characterize enterprise R3 to come up with SEE model.

Citation

Edgeman, R. and A. Williams, J. (2014), "Enterprise self-assessment analytics for sustainability, resilience and robustness", The TQM Journal, Vol. 26 No. 4, pp. 368-381. https://doi.org/10.1108/TQM-01-2014-0012