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Emergence of team engagement under time pressure: role of team leader and team climate

Anshu Sharma (Department of Human Resource Management, School of Management, BML Munjal University, Gurgaon, India)
Jyotsna Bhatnagar (Department of Human Resource Management, Management Development Institute, Gurgaon, India)

Team Performance Management

ISSN: 1352-7592

Article publication date: 13 June 2017

Abstract

Purpose

This paper aims to identify the determinants of team engagement emerging as a collective team-level phenomenon under time pressure context. The paper particularly explores how teams working under time pressure conditions use their social resources to develop into highly engaged teams.

Design/methodology/approach

The paper develops a conceptual framework along with related propositions by integrating diverse literature from the field of team processes, leadership and engagement. The arguments are theoretically embedded into the job demands-resources (JD-R) model to explain the emergence of team engagement under time pressure conditions.

Findings

The suggested conceptual model based on the JD-R model reveal that teams working under time pressure conditions view it as a challenging job demand and, hence, use their social resources as a coping mechanism, thereby developing into highly engaged teams. However, the paper finds that for team engagement to emerge under time pressure, teams require two important determinants. These two main determinants are team leader engaging behaviors and team climate. Engaging team leader’s behaviors include four sub-components: emotional agility, use of humor, efficient delegation and quality of feedback. Team climate constitute three sub-components: open communication, fun at work and compassion within the team. Only teams which have a strong team climate and team leaders’ engaging behaviors tend to have high team engagement under time pressure contexts.

Research limitations/implications

The paper offers implications for both HR and line managers in team-based organizations to promote factors that enhance team engagement, for teams to perform under time pressure situations.

Originality/value

The paper identifies determinants of team engagement under time pressure context and further adds to the understanding of team processes by theoretically exploring how time pressure as a job demand can be channeled in a positive manner for promoting team engagement by using teams’ social resources: team leader’s engaging behaviors and team climate.

Keywords

Citation

Sharma, A. and Bhatnagar, J. (2017), "Emergence of team engagement under time pressure: role of team leader and team climate", Team Performance Management, Vol. 23 No. 3, pp. 171-185. https://doi.org/10.1108/TPM-06-2016-0031

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited