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Training for gig workers: a systematic review and research agenda

Panpan Zhang (Department of Organizational Leadership, Policy, and Development, University of Minnesota Twin Cities, Minneapolis, Minnesota, USA)

The Learning Organization

ISSN: 0969-6474

Article publication date: 26 March 2024

350

Abstract

Purpose

This study aims to synthesize existing findings in the gig worker training literature and identify the training rationales adopted by these studies, using a synthesized framework of organizational training rationales. This study seeks to delineate the rationales behind gig worker training and highlight unaddressed training needs within digital platforms, ultimately proposing a research agenda for future studies in this area.

Design/methodology/approach

A systematic review methodology is adopted to synthesize and analyze empirical, peer-reviewed studies on gig worker training.

Findings

The systematic review reveals that competency and economic rationales are predominantly adopted in gig worker training studies, with the relationship rationale, common in traditional training, notably absent. This study also outlines seven future research directions to highlight identified challenges and unaddressed training needs.

Originality/value

To the best of the author’s knowledge, this study is the first work that systematically reviews existing findings on gig worker training.

Keywords

Citation

Zhang, P. (2024), "Training for gig workers: a systematic review and research agenda", The Learning Organization, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TLO-10-2022-0124

Publisher

:

Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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