Is “character” the link between organizational learning and learning organization? An interview with Mary M. Crossan

Abstract

Purpose

This paper aims to provide an overview of the Organization Learning and Learning Organization concepts obtaining the perspectives of Professor Mary M. Crossan and presents an evolution of her immense contribution to the field over the past two decades.

Design/methodology/approach

A conversation with thought-leader, Professor Mary M. Crossan.

Findings

How different “character configurations” and “processes” enhance organization learning across levels in the organization.

Originality/value

The discussion with Professor Mary M. Crossan reveals her take on the evolution of the organizational learning framework and the significant role of the “Leader’s Character” in shaping organizational learning. Exploring this evolution provides the context and impetus to researchers and practice leaders to verify.

Citation

Mishra, B. and Reddy, J.M. (2021), "Is “character” the link between organizational learning and learning organization? An interview with Mary M. Crossan", The Learning Organization, Vol. 28 No. 6, pp. 538-545. https://doi.org/10.1108/TLO-07-2021-0080