Optimum spending on cybersecurity measures

Abstract

Purpose

This purpose of this paper is to provide insight through analysis of the data collected from a pilot study, into the decision-making process used by organizations in cybersecurity investments. Leveraging the review of literature, this paper aims to explore the strategic decisions made by organizations when implementing cybersecurity controls, and identifies economic models and theories from the economics of information security, and information security investment decision-making process. Using a survey study method, this paper explores the feasibility for development of a strategic decision-making framework that may be used when evaluating and implementing cybersecurity measures.

Design/methodology/approach

A pilot study was conducted to evaluate the ways in which decisions are made as it relates to cybersecurity spending. The purpose of the pilot study was to determine the feasibility for developing a strategic framework to minimize cybersecurity risks. Phase 1 – Interview Study: The qualitative approach focused on seven participants who provided input to refine the survey study questionnaire. Phase 2 – Survey Study: The qualitative approach focused on information gathered through an online descriptive survey study using a five-point Likert scale.

Findings

The literature review identified that there is limited research in the area of information security decision making. One paper was identified within this area, focusing on the research completed by Dor and Elovici [22]. This exploratory research demonstrates that although organizations have actively implemented cybersecurity frameworks, there is a need to enhance the decision-making process to reduce the number and type of breaches, along with strengthening the cybersecurity framework to facilitate a preventative approach.

Research limitations/implications

The partnership research design could be expanded to facilitate quantitative and qualitative techniques in parallel with equal weight, leveraging qualitative techniques, an interview study, case study and grounded theory. In-depth data collection and analysis can be completed to facilitate a broader data collection which will provide a representative sample and achieve saturation to ensure that adequate and quality data are collected to support the study. Quantitative analysis through statistical techniques (i.e. regression analysis) taking into account, the effectiveness of cybersecurity frameworks, and the effectiveness of decisions made by stakeholders on implementing cybersecurity measures.

Practical implications

This exploratory research demonstrates that organizations have actively implemented cybersecurity measure; however, there is a need to reduce the number and type of breaches, along with strengthening the cybersecurity framework to facilitate a preventative approach. In addition, factors that are used by an organization when investing in cybersecurity controls are heavily focused on compliance with government and industry regulations along with opportunity cost. Lastly, the decision-making process used when evaluating, implementing and investing in cybersecurity controls is weighted towards the technology organization and, therefore, may be biased based on competing priorities.

Social implications

The outcome of this study provides greater insight into how an organization makes decisions when implementing cybersecurity controls. This exploratory research shows that most organizations are diligently implementing security measures to effectively monitor and detect cyber security attacks. The pilot study revealed that the importance given to the decisions made by the CIO and Head of the Business Line have similar priorities with regard to funding the investment cost, implementing information security measures and reviewing the risk appetite statement. This parallel decision-making process may potentially have an adverse impact on the decision to fund cybersecurity measures, especially in circumstances where the viewpoints are vastly different .

Originality/value

Cybersecurity spend is discussed across the literature, and various approaches, methodologies and models are used. The aim of this paper is to explore the strategic decision-making approach that is used by organizations when evaluating and implementing cybersecurity measures. Using a survey study method, this paper explores the feasibility for development of a strategic decision-making framework that may be used when evaluating and implementing cybersecurity measures.

Citation

Kissoon, T. (2020), "Optimum spending on cybersecurity measures", Transforming Government: People, Process and Policy, Vol. 14 No. 3, pp. 417-431. https://doi.org/10.1108/TG-11-2019-0112