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Analyzing public sentiment toward economic stimulus using natural language processing

Mohammad Ashraful Ferdous Chowdhury (Department of Business Administration, Shahjalal University of Science and Technology, Sylhet, Bangladesh)
Mohammad Abdullah (Southampton Malaysia Business School, University of Southampton – Malaysia Campus, Iskandar Puteri, Malaysia)
Mousa Albashrawi (IRC for Finance and Digital Economy, KFUPM Business School, King Fahd University of Petroleum and Minerals, Dhahran, Saudi Arabia)

Transforming Government: People, Process and Policy

ISSN: 1750-6166

Article publication date: 15 August 2024

Issue publication date: 31 October 2024

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Abstract

Purpose

This study aims to investigate public sentiment toward economic stimulus using textual analysis. Specifically, it analyzes Twitter’s public opinion, emotion-based sentiment and topics related to COVID-19 economic stimulus packages.

Design/methodology/approach

This study applies natural language processing techniques, such as sentiment analysis, t-distributed stochastic neighbor embedding and semantic network analysis, to a global data set of 88,441 tweets from January 2020 to December 2021 extracted from the Twitter platform, discussing COVID-19 economic stimulus packages.

Findings

Results show that in the fourth quarter of 2021, there is a declining trend of positive sentiment (−5%) and an increasing trend of negative sentiment (14%), which may indicate the perceived inadequacy of COVID-19 stimulus measures. Topic modeling identifies seven topics, highlighting the necessity of stimulus in the education sector.

Practical implications

The big-data findings of this study provide a better understanding of public sentiment about economic stimulus for regulators and policymakers, which can help in formulating more effective fiscal and monetary policies.

Originality/value

Public sentiment is a significant concern for regulators because of its associated ambiguity, such as how to design stimulus packages and evaluate the effectiveness of previous measures. This study applies natural language processing, contributing to the growing literature on designing effective economic stimulus.

Keywords

Citation

Chowdhury, M.A.F., Abdullah, M. and Albashrawi, M. (2024), "Analyzing public sentiment toward economic stimulus using natural language processing", Transforming Government: People, Process and Policy, Vol. 18 No. 4, pp. 657-677. https://doi.org/10.1108/TG-03-2024-0062

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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