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Unlocking innovation and sustainability: lessons from Dubai Expo 2020 for business transformation

Subburaj Alagarsamy (Subburaj Alagarsamy and Rajani Ramdas are both based at the School of Business, Manipal Academy of Higher Education – Dubai Campus, International Academic City, United Arab Emirates)
Rajani Ramdas (Subburaj Alagarsamy and Rajani Ramdas are both based at the School of Business, Manipal Academy of Higher Education – Dubai Campus, International Academic City, United Arab Emirates)

Publication date: 22 October 2024

Abstract

Research methodology

The data used in the case are collected through both primary and secondary sources. The interview method was used to collect data on the experience of the protagonist on visiting the expo and details about the Expo was collected using secondary sources.

Case overview/synopsis

The case study examines the success factors of initiatives implemented by the Dubai Expo 2020 team, with a focus on sustainable transportation, energy efficiency, people-centric spaces, biodiversity preservation, water efficiency, waste management, green building and communication. Even though not all objectives were met, the overall progress demonstrates a strong commitment to sustainability and positive effects on environmental, social and economic aspects. In addition, the case study demonstrates how businesses can incorporate social and environmental factors into their decision-making processes, supply chain management and responsible procurement practices. It highlights the significance of sustainability in business operations, stakeholder collaboration and continuous improvement. In addition, the case study provides innovative business models and practices that promote circular economy principles, waste reduction, resource efficiency and inclusivity. This case provides business students with valuable insights into successful sustainability initiatives and strategies for creating a more inclusive and equitable economy.

Complexity academic level

This case study is appropriate for intermediate undergraduate students in their third year or postgraduate students in their first year, particularly those enrolled in courses on sustainability, operations management, strategic management, supply chain management and corporate social responsibility. The case study is designed to enhance cognitive skills by analyzing and evaluating real-world examples of successful initiatives in sustainability, energy efficiency, people-centric spaces, biodiversity preservation, water efficiency, waste management, green building and open communication. It also aims to develop affective skills by fostering a commitment to sustainable practices and psychomotor skills through practical applications and projects. By analyzing these initiatives, students can comprehend how businesses can integrate social and environmental factors into their decision-making processes, supply chain management and responsible procurement practices to create a more inclusive and equitable economy. In addition, the case study introduces innovative business models and practices that promote circular economy principles, waste reduction and resource efficiency while fostering economic inclusion and equity. Overall, the case study equips students with the knowledge and motivation necessary to drive sustainable change within organizations and contribute to a more sustainable and equitable future.

Keywords

Acknowledgements

Disclaimer. This case is intended to be used as the basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. The case was compiled from published sources.

Citation

Alagarsamy, S. and Ramdas, R. (2024), "Unlocking innovation and sustainability: lessons from Dubai Expo 2020 for business transformation", , Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/TCJ-11-2023-0229

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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