TY - JOUR AB - The strategic management literature states that firms who wish to have a competitive advantage through high customer service (rapid response) and product differentiation need to restructure their organization into empowered, self-managed work units so as to ensure that there is “value-added” at each stage of the value chain. (Porter, 1985; Hill and Jones, 2001) In this case, Vanguard altered part of its structure through the development of teams in order to maximize its operations; and given their results Vanguard successfully put theory into practice. When the major supporter of team management, Mike Wesley, leaves the firm, he is replaced by Wendy Kiefer, a strong supporter of team structures. Her replacement, Shari Lastarza, however is the “old” assembly manager and does not buy into the team concept. Could this be anything but a formula for disaster? VL - 1 IS - 1 SN - 1544-9106 DO - 10.1108/TCJ-01-2004-B006 UR - https://doi.org/10.1108/TCJ-01-2004-B006 AU - Casali Joseph A. AU - Armandi Barry R. AU - Sherman Herbert PY - 2004 Y1 - 2004/01/01 TI - Assembling the Team at Vanguard Electronics* T2 - The CASE Journal PB - Emerald Group Publishing Limited SP - 69 EP - 78 Y2 - 2024/04/19 ER -