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Impact of corporate social responsibility practices on employee commitment

Keshara Manindri De Silva (College of Business, RMIT University, Melbourne, Australia)
Chitra Sriyani De Silva Lokuwaduge (School of Business, Victoria University, Melbourne, Australia)

Social Responsibility Journal

ISSN: 1747-1117

Article publication date: 9 January 2020

Issue publication date: 22 January 2021



The purpose of this paper is to critically review the existing literature on corporate social responsibility (CSR) to develop a framework to analyse the impact of CSR on employee commitment to the organisation.


Using the scoping review, this paper reviewed the published articles on CSR and employee commitment and how CSR and employee commitment were defined, theoretically supported and conceptualised for a comprehensive understanding of current and future research directions in the field.


This paper presents a framework developed through the analysis of existing literature on the impact of CSR) on employee commitment to the organisation. This framework aims to explore the impact of internal CSR and external CSR on employee commitment while using the contractual position of employees as an intervening variable.


During a time where employee attraction and retention is widely discussed as a competitive advantage, this framework could be used by any industry, especially those with high staff turnover such as mining. The researchers propose to use this framework to explore how perception towards external CSR (directed towards external stakeholders) and perception towards internal CSR (directed towards the own employees) can influence organisational identification and commitment levels. To address several gaps in the literature, this model is based on the Maslow’s Hierarchy of Needs and Social-Identity Theory.



De Silva, K.M. and De Silva Lokuwaduge, C.S. (2021), "Impact of corporate social responsibility practices on employee commitment", Social Responsibility Journal, Vol. 17 No. 1, pp. 1-14.



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