Exploring the role of corporate social responsibility skepticism in ethical purchase intention

Abstract

Purpose

Few studies exist which delve into the possible factors that prevent ethically minded consumers from translating their ethical perceptions into ethical purchase intention (EPI). Thus, this study aims to explore how consumers assess corporate social responsibility (CSR) based on several influencing factors toward EPI, with CSR skepticism (SKP) as a moderator.

Design/methodology/approach

This cross-sectional study is conducted through a self-administered questionnaire and uses a positive research approach with a quantitative basis of enquiry. The partial least squares–structural equation modeling- model is used to examine the causal relationship between seven independent variables of CSR assessment (i.e. CSR awareness, knowledge of CSR position of company, cause importance, price consciousness, CSR image of company, credibility of CSR efforts and peer influence) with EPI. In addition, this study also examines the moderating effect of SKP in the relationship.

Findings

The findings show that CSR assessment factors are important to convert mere purchase criteria into EPI and SKP does play a significant role in weakening the relationship.

Originality/value

This study examines the moderating effect of CSR skepticism, the exploration of which still remains very limited in current literature.

Citation

Isa, S.M., Chin, P.N. and Liew, I. (2020), "Exploring the role of corporate social responsibility skepticism in ethical purchase intention", Social Responsibility Journal, Vol. 16 No. 2, pp. 291-307. https://doi.org/10.1108/SRJ-01-2018-0003