Evolving face of workplace learning and development: a case of an Indian HR consulting firm
ISSN: 1475-4398
Article publication date: 13 November 2020
Issue publication date: 21 May 2021
Abstract
Purpose
The purpose of this paper is to illustrate existing learning and development (L&D) practices of an Indian HR consulting firm.
Design/methodology/approach
Structured interviews were conducted with 24 delivery managers to collect primary data and then content was analysed to develop the case study.
Findings
Mentoring, cross-training, knowledge sharing, job rotation, eLearning and social media–enabled learning tools are instrumental in executing L&D strategy of the case company.
Research limitations/implications
The author recognises the scope of this study is limited to the HR consulting sector in India, and it lacks empirical investigation.
Practical implications
Organisations must implement a holistic L&D strategy.
Originality/value
It is one of the first studies to explore L&D practices in the context of Indian HR consulting sector.
Keywords
Acknowledgements
The author would like to thank his parents for their continuous blessings and unconditional support. Thanks to anonymous reviewers and editor for their valuable comments. Last, but not the least, all praise to Al-Kareem for keeping me motivated throughout.The author has received funding from Birla Institute of Technology & Science, Pilani, Research Initiation Grant Serial No. 133.
Citation
Naim, M.F. (2021), "Evolving face of workplace learning and development: a case of an Indian HR consulting firm", Strategic HR Review, Vol. 20 No. 1, pp. 23-26. https://doi.org/10.1108/SHR-08-2020-0073
Publisher
:Emerald Publishing Limited
Copyright © 2020, Emerald Publishing Limited