Case study: why Paysend is moving to remote-first working

Abstract

Purpose

With the COVID-19 pandemic causing businesses to shake up social and work practices, the purpose of this paper is to explore why global fintech Paysend has decided to shift toward a new norm of remote-first working.

Design/methodology/approach

A real-world case study.

Findings

Although some organizations, especially larger ones, are urging employees to return to a daily office commute, a remote first set up is definitely here to stay.

Originality/value

Paysend was one of the very first fintechs that moved to a fully remote model at the start of the pandemic in early March 2020.

Citation

Nicolaus, A. (2021), "Case study: why Paysend is moving to remote-first working", Strategic HR Review, Vol. 20 No. 5, pp. 168-172. https://doi.org/10.1108/SHR-06-2021-0027