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Combining motivational forces to deliver team performance and a positive ROI

Patti P. Phillips ( ROI Institute , Birmingham, Alabama, USA)
Jack J. Phillips ( ROI Institute , Birmingham, Alabama, USA)

Strategic HR Review

ISSN: 1475-4398

Article publication date: 29 May 2019

Issue publication date: 21 June 2019

Downloads
172

Abstract

Purpose

The purpose of this study is to illustrate how a combination of three motivational forces can deliver superior team performance in an unlikely setting. Because motivation is the key to the success of talent, exploring ways to motivate employees and teams has been at the forefront of behavioral research.

Design/methodology/approach

This paper focuses on the combination of three approaches: the use of an improved engagement system, enhanced team development and cohesiveness and the use of monetary incentives for recognition and achievement.

Findings

This combination of concepts delivered superior team performance in an unlikely setting.

Originality/value

This paper presents a program uniquely designed to motivate a team of employees using multiple approaches. The program delivered outcomes benefiting the organization’s bottom line while also rewarding employees and enhancing the team’s engagement.

Keywords

Acknowledgements

This case was prepared to serve as a basis for discussion. All names, dates and places have been disguised at the request of the organization.

Citation

Phillips, P.P. and Phillips, J.J. (2019), "Combining motivational forces to deliver team performance and a positive ROI", Strategic HR Review, Vol. 18 No. 3, pp. 109-115. https://doi.org/10.1108/SHR-03-2019-0015

Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited