TY - JOUR AB - Purpose The purpose of this paper is to serve as a reference on how to revamp an organization’s culture following a re-brand.Design/methodology/approach Culture change: creating a framework for executing the transformation. Leadership competency model: establishing performance standards that align with how employees execute on the strategy.Findings A strong culture with the best talent helps promote problem solving, continuous improvement, idea exchanging, communication and team work, and ultimately, creates value for both the business and the community.Originality/value This case study will be useful to senior human resources professionals looking to enact change in their organization. In particular, this can be used as a guide as your organization undergoes a major transition such as a re-brand or merger. VL - 16 IS - 4 SN - 1475-4398 DO - 10.1108/SHR-03-2017-0021 UR - https://doi.org/10.1108/SHR-03-2017-0021 AU - Silva Kevin PY - 2017 Y1 - 2017/01/01 TI - Culture: a key ingredient in business success T2 - Strategic HR Review PB - Emerald Publishing Limited SP - 166 EP - 170 Y2 - 2024/04/26 ER -