To read this content please select one of the options below:

Impact sourcing for employment of persons with disabilities

Katsuo Matsumoto (India Office, Japan International Cooperation Agency, New Delhi, India)

Social Enterprise Journal

ISSN: 1750-8614

Article publication date: 4 November 2020

Issue publication date: 1 December 2020

426

Abstract

Purpose

Using case studies of business process outsourcing enterprises in India, this study aims to discuss how impact sourcing is used to provide employment opportunities to persons with disabilities (PWDs) and summarizes the business factors associated with successful impact sourcing for PWDs.

Design/methodology/approach

The effect of impact sourcing on the employment of PWDs is a newly emerging phenomenon, and this study focuses on the impact-sourcing mechanism and investigates whether such sourcing contributes to promoting PWD employment in India. It does so by examining the business model characteristics of organizations through case studies.

Findings

The results show that effective training systems and operational styles enable continuous market competitiveness for social enterprises. The case studies also demonstrate that it is possible to expand businesses by transferring and replicating management know-how through an organization’s operating model. It also highlights the catalytic role of impact sourcing service providers in promoting formal PWD employment in a labor market where the informal economy is dominant. Central and local governments’ support for social enterprises may promote formal employment of PWDs, an internationally-recognized goal.

Originality/value

Impact sourcing for PWDs is an emerging field. This study offers a new contribution to existing work integration social enterprises literature by providing new insight into effective ways of achieving employment for PWDs through outsourcing business. This study highlights the important role of social enterprises in achieving formal employment of PWDs.

Keywords

Citation

Matsumoto, K. (2020), "Impact sourcing for employment of persons with disabilities", Social Enterprise Journal, Vol. 16 No. 4, pp. 361-380. https://doi.org/10.1108/SEJ-11-2019-0084

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

Related articles