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How intellectual capital builds supply chain resilience? Exploring mediation and interaction effects from an intellectual capital based view

Wantao Yu (Roehampton Business School, University of Roehampton, London, UK)
Chee Yew Wong (Leeds University Business School, University of Leeds, Leeds, UK)
Roberto Chavez (Department of Management and Marketing, Swinburne University of Technology, Melbourne, Australia)
Mark Jacobs (Department of Operations Management, College of Business, University of Dayton, Dayton, Ohio, USA)
Lakshminarayana Nittala (Department of Operations Management, College of Business, University of Dayton, Dayton, Ohio, USA)

Supply Chain Management

ISSN: 1359-8546

Article publication date: 15 June 2023

Issue publication date: 13 November 2023

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Abstract

Purpose

This study aims to examine the relationship between the three dimensions of intellectual capital (IC), i.e. human, social and organizational, and supply chain resilience (SCR) through testing a primary (mediation) and competing (moderation) model.

Design/methodology/approach

Structural equation modelling and regression analysis were used to test the mediation and moderation models using survey data from Chinese manufacturers.

Findings

Dual processes in which human, social and organizational capitals build SCR are revealed: all three IC components act as knowledge stocks for informing each other, and both organizational and social capitals act as intervention mechanisms that draw knowledge resided within individuals and collectively deploy/enrich such knowledge for responding to supply chain disruptions.

Practical implications

The empirical results provide useful and timely guidance to managers on how to leverage knowledge resources to develop resilience, which is particularly valuable in the current volatile environment.

Originality/value

By empirically testing both the mediation and moderation models, this study provides crucial evidence for advancing the understanding of how the three IC components may be managed to achieve SCR, which is of critical importance for addressing the many unprecedented disruptions facing global supply chains and economies.

Keywords

Citation

Yu, W., Wong, C.Y., Chavez, R., Jacobs, M. and Nittala, L. (2023), "How intellectual capital builds supply chain resilience? Exploring mediation and interaction effects from an intellectual capital based view", Supply Chain Management, Vol. 28 No. 6, pp. 1060-1074. https://doi.org/10.1108/SCM-12-2022-0477

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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