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Comprehensive supply chain management model

Kenneth W. Green (Department of Management, Marketing and Management Information Systems, Southern Arkansas University, Magnolia, Arkansas, USA)
R. Anthony Inman (Department of Management, Louisiana Tech University, Ruston, Louisiana, USA)
Victor E. Sower (College of Business, Sam Houston State University, Huntsville, Texas, USA)
Pamela J. Zelbst (Department of Management and Marketing, Sam Houston State University, Huntsville, Texas, USA)

Supply Chain Management

ISSN: 1359-8546

Article publication date: 26 June 2019

Issue publication date: 21 August 2019




The purpose of this paper is to develop and empirically assess a comprehensive operations and supply chain management (SCM) model. The theorized model incorporates supply chain market orientation, Just-in-Time (JIT) and Total Quality Management (TQM) as antecedents and agile production (AP) and green SCM (GSCM) practices as consequences.


Data from a sample of 136 US manufacturing managers were collected via an on-line survey firm. A partial least squares structural equation modeling is used to assess the efficacy of the theorized model.


Generally, market orientation supports the implementation of JIT and TQM, JIT and TQM support implementation of SCM, SCM supports implementation of AP and green supply chain management practices (GSCMP) and AP and GSCMP positively impact organizational performance.

Research limitations/implications

The model tested reflects the synergy created though the implementation of management improvement programs that support the six strategic imperatives of customer focus, efficiency, effectiveness, integration with supply chain partners, responsiveness, and environmental sustainability and the effects of those programs on the marketing and financial performance of manufacturing organizations.

Practical implications

The theorized model and results provide practicing managers with a blueprint for the systematic implementation of the improvement programs.


A comprehensive operations and SCM model is proposed and empirically assessed. The results of this investigation support the proposition that market orientation, JIT, TQM, SCM, AP and GSCMPs combine to positively affect organizational performance. The central role of the SCM construct is emphasized.



Green, K.W., Inman, R.A., Sower, V.E. and Zelbst, P.J. (2019), "Comprehensive supply chain management model", Supply Chain Management, Vol. 24 No. 5, pp. 590-603.



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Copyright © 2019, Emerald Publishing Limited

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